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The Times: Millions of tenants forced to overpay for their utilities

Some landlords refuse to allow bills to be switched, but in most cases this is against the rules

by Anton Hagelund

January 05, 2019

A survey by Labrador, an energy-switching company, shows that Generation Rent are often unaware of their rights, and even when they are their rights can be thwarted by landlords. The data shows that 780,000 tenants who have tried to switch to a cheaper energy deal have been refused by landlords who fear it will cause them more work. Those who don’t switch are likely to be on a standard tariff, which is often the energy company’s priciest.

If a tenant pays the utility bills, they are allowed to switch. The only exception is if the landlord pays the supplier: for instance, if energy costs are included in the rent.

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